Customer satisfaction is our highest priority, but don't just take our word for it. See what others have to say about our commitment to making things right:
STRESS WAS TAKEN AWAY.
A year ago today a host of angels descended into our lives... Padgett’s - so glad my insurance company sent you. I remember the morning as being a day that stress was taken away and directions were set in place. I look around this home now and sometimes wonder if it wasn't a blessing instead. After all we finally got the attic cleaned out.
OUR HOUSE LOOKS GREAT.
Excellent service and staff. Within 3 hours after calling in the claim they had a crew at our house starting the clean up. They were extremely helpful and knew what they were doing and the process in how the claim is handled. They informed us that they would be by the next day to check in and they were right on time. This job took 4 weeks and during this time we were planning a party with many things going on. They worked around our schedule the whole time. I will admit we were picky with things but Mike our project manager was extremely good with getting everything we asked done. Our house looks great and I would highly recommend them to anyone. You will not be disappointed and I will be referring my customers to them as well. Thanks Padgett team.
FAST AND EFFICIENT AND VERY CLEAN.
This company responded the day I called, they started the work immediately in drying out the carpeting and removing the water from my carpet as a result of a slab leak break in the hot water lines under the slab of my house in the living room. They packed up my belongings and took them to storage, all done promptly and very professionally. the next day I had a comprehensive quote for what they were going to charge for the repairs and then for the extra work that we wanted to have done. The insurance company Safeco loved the drawings , measurements and the thoroughness of the proposal. I liked the idea of two proposals one for insurance and one for the items we were going to pay for. They arranged for a plumber to repair the water lines which was done over 1.5 days a total re-pipe, fast and efficient and very clean, they cleaned up daily after themselves. I will recommend this firm to my clients that have similar damage as I am an insurance agent for commercial clients and I am very, very pleased with the work. Call Tim Padgett at Padgett’s and let them help you, you will be glad that you did. Not the cheapest but definately the best.
PADGETT’S SAVED ME THOUSANDS OF DOLLARS.
I was very satisfied with the top notch service. I had been told by many contractors that the water damage to my downs stairs door was caused by improper installation of the windows upstairs. I called Padgetts to look at the issue. Jeffrey Padgett brought his water detecting camera to my property and also performed a water test. The other contractors were wrong! Padgett's saved me thousands of dollars and piece of mind. I now have a minor repair to the door and not replacing windows. Thank you Padgett’s Restoration.
FRIENDLY, EFFICIENT, GOOD.
OMG! Friendly, efficient but more importantly they are good! I use their services for damages to public entities and am very happy. Jeff and team keep up the good work!!
PADGETT’S WILL GO THE EXTRA MILE.
I can tell you from experience that Padgett's will go the extra mile 24/7 to ensure you have your problem solved. And if they are not able to do the work, they find you someone who will immediately! Water damage? No problem! Mold/Mildew? Gone! Smoky smell? Not anymore! Business been vandalized and trashed? Cleaned up like it never happened. But wait...there is more! They return your calls immediately!!!!! And after the job is complete, they follow up with you to ensure you have no more problems! Now that is customer service with a smile! I highly recommend Padgett's Cleaning and Restoration to any one. As a side note: I do not work for the company nor am I related to anyone who owns/works for the company. I am just a very satisfied customer!
PADGETT’S IS AS GOOD AS IT GETS.
1st thing you worry about when you have a need to hire a contractor is.. Are they going to rip me off?? Are they going to be dishonest? I am in the design industry..so working with contractors is nothing new. So many people have fears surrounding this for good reason.. Many promise the world...but do not deliver! This is where Padgetts delivers. They are so HONEST! seriously ... not that common in this field. What they say is what they deliver. There will always be hang ups when your taking about doing a renovation, or dealing with a 3rd party like insurance. .but dealing with a company like Padgetts is as good as it gets. Always reliable. Kind, respectful and quality work. They stand behind their name and reputation. I HIGHLY suggest them.
The total project was planned with precision.
The temporary 'loss' of a kitchen can never be easy, but Padgett's and their subcontractors ease the pain as much as possible. The total project was planned with precision; the people who worked here must have been selected not only for their specific skills but also for their pleasant personalities. I'll state unequivocally that absolutely everyone we encountered here was top notch. Our commendation on a job very well done.
Your employees were very professional, respectful and dedicated.
We are very pleased with the work that was done for us. Your employees were very professional respectful, and dedicated to doing a good job. Our project manager directed the job to our great satisfaction. The finish work was over and above what we had expected. Thank you and all your employees involved for the care and restoration to our home.
Bernice & Robert M.
AAA made a good choice for me when they retained you.
Just a quick note to thank you and Padgett's for the excellent job you did finishing up the repairs to my mother's condo. The new carpet looks just great and everything else was in apple-pie order. I really appreciate your careful supervision of the project. AAA made a good choice for me when they retained you and your firm.
Ellen S., Palm Springs, CA
This office was very pleased with the immediate response from Padgett's.
This office was very pleased with the immediate response from Padgett's representatives to a possible hazardous and unsafe condition on campus. I contacted the office and a project manager responded that same day! Your expertise and immediate assistance every time we call Padgett's is greatly appreciated. Thank you.
Administrator, Risk Management, Chaffey College, Fontana, CA
I would give your company high recommendations to any future customers.
Thank you to your staff and sub-contractors that worked on the cleaning and restoration of my coach. I was very pleased with the expertise and professionalism in the way my claim was handled. They have done an excellent job and I would give your company high recommendations to any future customers.
Ellen J., Calimesa, CA
I would be happy to recommend your company to my neighbors and friends.
My project manager kept me informed about what to expect each day. The entire crew was very respectful and skilled at their job. I was very impressed with the efficiency and speed of the painters and the skill demonstrated by the tile installer. They did a beautiful job. I am very pleased and would be happy to recommend your company to my neighbors and friends.
Our project manager and his crew were extremely professional and helpful.
I must say that when we discovered the flood, we were very unsure about what would happen and how the house would recover. Our project manager and his crew were extremely professional and helpful. I can't thank them enough. The house was restored beautifully and our project manager really guided us through this very difficult time.
Gloria J. & Charles E.
Thanks to each of you for the concern and respect that was shown.
Thanks to each of you for the concern and respect that was shown to us, each person was very kind. My brother and I were very pleased with each of you. Thanks.
Clarence C. and Gloria C.
Repairs were completed before expected.
Not only were all the necessary repairs made properly, actually both repairs were completed before expected. It is our family's pleasure to highly recommend Padgett's Cleaning and Restoration.
Andrew N., San Bernardino, CA
Your employees took pride in their work and it showed.
We were extremely pleased with all of your employees. They took pride in their work and it showed. Our project manager did a great job of taking things down and knew just how to replace everything. He also helped bring in boxes from the garage, unpack, and help return items to the cupboards. It was so nice to have such a pleasant person to help us. Kudos to everyone.
They have great family values and are just general good folks.
They have great family values and are just general good folks – you can tell that from the first time you meet them.
Following through on everything promised.
This is just a note to let you know that my wife and I have very much appreciated the professional manner with which our project manager has dealt with our recent water damage claim. He has been a fantastic communicator, always responding to our questions in a timely manner and following through on everything promised.
Alan & Nancy K., Rancho Mirage, CA