Padgett's Service Team of Professionals

"The people. The equipment. The expertise."

Company Overview

Insurance Claims

Service Areas

Types of Damage

Online Assignment

Employees

Employment Opportunities

Insurance claims are different than regular construction jobs. Processing insurance claims can be challenging. We have the experience, know-how, and relationships to smooth out and speed up this process for you.

The Process

It helps to divide the Insurance Claims process into three parts:

Containment

Coordination

Completion

Containment

Emergencies require immediate attention to contain the source of the damage and stabilize the damaged property.

Non-emergency losses also need to be contained before work begins.

Coordination

We will coordinate with the assigned adjuster and when approval is given we will contact the policy owner for an appointment to determine the scope of the job.

Exception:
Sometimes the adjuster will coordinate with the policy owner exclusively and we will be depending on the policy owner to let us know the outcome of the adjuster’s decision.

Next, we will meet with the adjuster, review the job and make sure our estimates coincide so that we restore the same, like, kind, and quality of products to the policy owner’s property according to the terms of the insurance policy.

After the adjuster approves the scope, the Project Manager will meet with the policy owner to review the job details and create a project schedule. The schedule is dependent on the size of job and the amount and type of materials that need to be ordered.

Our project managers are required to:

Plan the job from start to finish before work begins.
Use individual planning systems and daily team coordinating meetings to
- Staff,
- Organize,
- Direct and
- Control the job each step of the way.

We will work within the insurance company’s pricing standards and scope of work so that we only charge or do work that the insurance company will authorize and fund. In the event additional work is requested, we charge prices competitive in the open market.

Completion